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SCYCLE

AI Voice Agents: Conversations at Scale

Intelligent voice AI that handles calls indistinguishable from humans

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What Are Voice Agents?

AI-powered assistants that understand speech, process requests, respond in real-time—handling thousands of simultaneous conversations with natural, human-like interaction.

Natural Conversations

  • Understands accents
  • Handles interruptions
  • Contextual awareness
  • Emotional intelligence

Omnichannel

  • Phone (PSTN)
  • Teams calls
  • Web voice chat
  • Mobile apps

Action-Oriented

  • Books appointments
  • Updates CRM
  • Processes transactions
  • Transfers to humans

24/7 Availability

  • Never misses calls
  • No wait times
  • Infinite scale
  • 30+ languages

Continuous Learning

  • Improves per interaction
  • Learns terminology
  • Adapts brand voice
  • Human training loops

Use Cases by Industry

Real-world impact across sectors

Healthcare

  • Appointment scheduling
  • Prescription refills
  • Insurance verification

45% reduction in missed appointments

Financial

  • Account inquiries
  • Fraud alerts
  • Payment reminders

80% of calls resolved without human

Retail

  • Order status
  • Product recommendations
  • Returns/exchanges

3x increase in customer satisfaction

Professional Services

  • Client intake
  • Meeting scheduling
  • Status updates

5 hours saved per week per team

Enterprise-Grade Voice Technology

Built for performance, reliability, and scale

Real-Time Processing

  • Real-time STT (Speech-to-Text)
  • Sub-500ms latency
  • Natural TTS (Text-to-Speech)
  • Instant response generation

Multi-Model Intelligence

  • GPT-4, Claude, Gemini
  • Context-aware routing
  • Fallback redundancy
  • Continuous optimization

Enterprise Features

  • Auto recording/transcription
  • Call analytics dashboard
  • Quality monitoring
  • Compliance logging

The Scycle Advantage

Seamless integration with your enterprise systems

Voice Agent

Microsoft Dynamics
Salesforce
ServiceNow
SAP

Real-Time Data Access

Agents read and write to Dynamics, Salesforce, ServiceNow in real-time during calls

Business Rules Compliance

Follows your approval workflows, validation rules, and compliance requirements automatically

Unified Customer View

Access complete customer history across all systems during every conversation

Automated Record Updates

CRM fields, tickets, orders updated instantly—no manual data entry needed

Real-Time Analytics & Insights

Monitor performance, optimize conversations, improve outcomes

15,847
Calls Handled
+23% this week
94.3%
Resolution Rate
+5.2% improvement
4.8/5
Satisfaction Score
Above industry avg

Enterprise Security & Compliance

Your data stays secure, private, and compliant

PCI-DSS Certified
HIPAA Compliant
End-to-End Encrypted
Complete Audit Trails

Data Privacy

Voice data encrypted in transit and at rest. Never used for model training without consent.

Call Recording Controls

Configurable recording policies. Automatic PII redaction. Secure storage with retention policies.

Experience Voice AI in Action

Schedule a live demo and hear how our voice agents handle real customer conversations